Q: I need CPR training, what kind do I need? A: Depends on what your specific needs are: -Most Healthcare providers need AHA BLS -Most occupational providers need BasicPlus Adult-only CPR+First Aid -Most Occupational providers that need comprehensive CPR training, and members of the general public, typically need ASHI Basic CPR + First Aid or AHA Heartsaver CPR + First Aid.
Q: ASHI, MEDIC First Aid, and AHA; what does it all mean, and which is better? A: -AHA = American Heart Association. They are the governing agency that regulates CPR and protocols. They provide the highest quality of training available, but as a result AHA courses tend to be longer and more expensive. AHA is also the only kind of training typically accepted for healthcare professionals. -ASHI = American Safety & Health Institute. They are a sister organization to MEDIC First Aid and provide the next best level of training below AHA. ASHI training is based on AHA as well as other established guidelines and therefore is accepted as a premier form of training. It is the best choice for those who are budget conscious, or those that simply need a certification without a lot of extra frills. -MEDIC First Aid is a sister organization to ASHI and provides training that is relevant to occupational settings. MEDIC First Aid courses focus on skills that are required for people who only need skills related to their workplace.
Q: How long are course completion cards good for? A: Unless otherwise stated, course completion cards are good for 2 years.
Q: I need to renew my CPR certification, how do I do that? A: AHA Heartsaver courses do not offer a separate renewal, so they must be retaken in full or challenged. (Contact us for more information about challenging a CPR course). AHA BLS, ASHI, & MEDIC First Aid CPR courses do offer shorter renewal courses for most of their certifications.
Q: Do I need to have a current CPR provider card to take a renewal course? A: Yes, to qualify for a renewal course, you must have a current CPR provider card. The provider card must be the same CPR type that you are wanting to renew.
Q: What is included in the class price? A: The cost of taking the class itself, as well as the cost of the course completion card and any accompanying course materials are all included in the class price.
Q: Are course materials digital or printed? A: Most AHA courses have physical printed books, while most ASHI and MEDIC First Aid courses use digital books.
Q: If I fail a class, do I get a refund? A: No, unfortunately we cannot offer refunds to students who fail a class. However we will work with any student, within the confines of the policies of the specific class, to help them so that they have the best opportunity to succeed.