Information & Policies
IF YOU REGISTERED FOR A CLASS THROUGH OUR WEBSITE YOU MAY BE ASKED TO SHOW YOUR RECEIPT OR PAYMENT CONFIRMATION AT TIME OF CLASS
A LIABILITY RELEASE WAIVER is required for all Firearms Live Fire, Tactical Medical, Defensive Tactics, and Self Defense Classes. Please fill out waiver and bring it to class. (CLICK HERE FOR WAIVER PDF)
A LIABILITY RELEASE WAIVER is required for all Firearms Live Fire, Tactical Medical, Defensive Tactics, and Self Defense Classes. Please fill out waiver and bring it to class. (CLICK HERE FOR WAIVER PDF)
Class Location
Unless otherwise noted, classes are held at 245 W. 6th Ave. in Junction City, OR 97448. Our Training Site is located in a block of other businesses directly across from US Bank next to Edward Jones. Classes held at other locations will be clearly stated in course details and description.
Parking
Street parking is first come first serve and is limited to 2 hours during normal business hours. The best parking is the free city lot located behind the building next to Founder's Park. (See Map)
Unless otherwise noted, classes are held at 245 W. 6th Ave. in Junction City, OR 97448. Our Training Site is located in a block of other businesses directly across from US Bank next to Edward Jones. Classes held at other locations will be clearly stated in course details and description.
Parking
Street parking is first come first serve and is limited to 2 hours during normal business hours. The best parking is the free city lot located behind the building next to Founder's Park. (See Map)
Class Registration
To signup for one of our classes, you can do so easily through our website. Find the class that you want on the date that you want, and purchase it.
If you need help registering for a class, please contact us.
Phone: (541)-321-0651
Email: TrainingSolutionsInternational@Yahoo.com
Drop-Ins / Walk-Ins
Unfortunately due to the logistical requirements of many of our classes, we cannot accept drop-ins or walk-ins. To attend a class, please sign up for it ahead of time through our website.
Late Attendance
Unless prior arrangements have been made, we do not allow students to show up more than 15 minutes late after class start time because many of our courses have mandatory attendance requirements in order to receive certification. Students that show up later than 15 minutes after class start time will be dismissed from the class and will not receive a refund.
Minimum Requirements
Many courses and activities have minimum technology, equipment, physical ability, or other requirements necessary for successful participation. If students are unable to meet the minimum requirements they will be excused, or will be listed as not passing and have to sign up again in the future; and will not receive a refund.
Runtime
At Training Solutions International we teach to the standard, not the clock. Class and activity times are listed only as approximations assuming average number of participants and ideal circumstances.
Payment
If registering for a class online, you will be directed to pay when you check out. For Drop-Ins, Walk-Ins, and those who register via email or phone, payment may be made via online invoice or in person on the day of the class. We accept cash or card, but please no personal checks.
EXACT CASH ONLY, WE CANNOT MAKE CHANGE.
For Invoices, payment is due within 30 days of the completion date of the training.
If the invoice is not paid after 30 days from the completion date, a 1% late fee may be applied per day that it remains unpaid.
Refund / Cancellation Policy
If for some reason you purchase a class and do not complete it, are unsuccessful or do not attend it, we cannot issue a refund, you will have to sign up and pay for another class. If you know ahead of time that you will be unable to attend a class you must contact us at least 2 days prior to the day of your booking to request a refund or to reschedule to a class on a different date. Class reschedules must be within the next 4 instances that we offer the class and is dependent on seats available. If for some reason you do not attend a rescheduled class you will have to sign up and pay for another class and will not receive a refund. We cannot make guarantees for any refund or reschedule requests made less than 2 days prior to the day of the class.
Unfortunately we cannot issue a refund for blended learning or online E-learning courses. Unless otherwise posted, skills sessions for blended learning courses must be completed within 60 days of completing the online portion of the course.
If we have to cancel a class due to low attendance, instructor illness, or any other issue; we will either offer to exchange the class for the same class on a different day, or issue you a full refund.
For all classes prepaid with a credit card that require a refund, a 10% cancellation fee will be charged, unless the cancellation was initiated by TSI.
PLEASE NOTE: We do not offer refunds for custom classes, but will work with you to reschedule.
Any classes with less than 4 students enrolled may be subject to cancellation.
Outdoor classes and activities may be subject to cancellation on account of weather or other hazardous conditions.
We reserve the right to cancel any class or activity at any time for any reason, and to dismiss problem or unqualified students at any time for any reason.
If you have questions, please text or call us at 541-321-0651 or send an email to TrainingSolutionsInternational@yahoo.com
You can also use the contact feature on our site.
Custom Training
We accept training requests for many of our classes. Don't see a class you want to take on the calendar? Let us know and we will do our best to get it added. We can schedule custom classes at our site for groups of 4 or more. Groups of less than 4 can either request the class be added to the training calendar, schedule a special small group class (at an increased rate), or join a waitlist until we have enough people to put on a class. We will travel to client sites to do classes for groups of 8 or more (Minimum number may vary depending on class requested and how full our training schedule is). We charge a flat fee based on distance from our site to the client site. If you are located within our service area, travel is free. We offer group discounts for large groups for some courses, please contact us for more information. PLEASE NOTE: Quotes expire after 30 days if not acted upon.
Return Policy
Items may be returned within 90 days of purchase. Items must be in unopened and/or new condition to be eligible for exchange or refund. Buyer pays all return shipping fees.
Satisfaction Guarantee
We value our customers and stand behind our products. If for some reason you aren’t completely satisfied with any of our products or services, please contact us and we will work with you to resolve any issues.
To signup for one of our classes, you can do so easily through our website. Find the class that you want on the date that you want, and purchase it.
If you need help registering for a class, please contact us.
Phone: (541)-321-0651
Email: TrainingSolutionsInternational@Yahoo.com
Drop-Ins / Walk-Ins
Unfortunately due to the logistical requirements of many of our classes, we cannot accept drop-ins or walk-ins. To attend a class, please sign up for it ahead of time through our website.
Late Attendance
Unless prior arrangements have been made, we do not allow students to show up more than 15 minutes late after class start time because many of our courses have mandatory attendance requirements in order to receive certification. Students that show up later than 15 minutes after class start time will be dismissed from the class and will not receive a refund.
Minimum Requirements
Many courses and activities have minimum technology, equipment, physical ability, or other requirements necessary for successful participation. If students are unable to meet the minimum requirements they will be excused, or will be listed as not passing and have to sign up again in the future; and will not receive a refund.
Runtime
At Training Solutions International we teach to the standard, not the clock. Class and activity times are listed only as approximations assuming average number of participants and ideal circumstances.
Payment
If registering for a class online, you will be directed to pay when you check out. For Drop-Ins, Walk-Ins, and those who register via email or phone, payment may be made via online invoice or in person on the day of the class. We accept cash or card, but please no personal checks.
EXACT CASH ONLY, WE CANNOT MAKE CHANGE.
For Invoices, payment is due within 30 days of the completion date of the training.
If the invoice is not paid after 30 days from the completion date, a 1% late fee may be applied per day that it remains unpaid.
Refund / Cancellation Policy
If for some reason you purchase a class and do not complete it, are unsuccessful or do not attend it, we cannot issue a refund, you will have to sign up and pay for another class. If you know ahead of time that you will be unable to attend a class you must contact us at least 2 days prior to the day of your booking to request a refund or to reschedule to a class on a different date. Class reschedules must be within the next 4 instances that we offer the class and is dependent on seats available. If for some reason you do not attend a rescheduled class you will have to sign up and pay for another class and will not receive a refund. We cannot make guarantees for any refund or reschedule requests made less than 2 days prior to the day of the class.
Unfortunately we cannot issue a refund for blended learning or online E-learning courses. Unless otherwise posted, skills sessions for blended learning courses must be completed within 60 days of completing the online portion of the course.
If we have to cancel a class due to low attendance, instructor illness, or any other issue; we will either offer to exchange the class for the same class on a different day, or issue you a full refund.
For all classes prepaid with a credit card that require a refund, a 10% cancellation fee will be charged, unless the cancellation was initiated by TSI.
PLEASE NOTE: We do not offer refunds for custom classes, but will work with you to reschedule.
Any classes with less than 4 students enrolled may be subject to cancellation.
Outdoor classes and activities may be subject to cancellation on account of weather or other hazardous conditions.
We reserve the right to cancel any class or activity at any time for any reason, and to dismiss problem or unqualified students at any time for any reason.
If you have questions, please text or call us at 541-321-0651 or send an email to TrainingSolutionsInternational@yahoo.com
You can also use the contact feature on our site.
Custom Training
We accept training requests for many of our classes. Don't see a class you want to take on the calendar? Let us know and we will do our best to get it added. We can schedule custom classes at our site for groups of 4 or more. Groups of less than 4 can either request the class be added to the training calendar, schedule a special small group class (at an increased rate), or join a waitlist until we have enough people to put on a class. We will travel to client sites to do classes for groups of 8 or more (Minimum number may vary depending on class requested and how full our training schedule is). We charge a flat fee based on distance from our site to the client site. If you are located within our service area, travel is free. We offer group discounts for large groups for some courses, please contact us for more information. PLEASE NOTE: Quotes expire after 30 days if not acted upon.
Return Policy
Items may be returned within 90 days of purchase. Items must be in unopened and/or new condition to be eligible for exchange or refund. Buyer pays all return shipping fees.
Satisfaction Guarantee
We value our customers and stand behind our products. If for some reason you aren’t completely satisfied with any of our products or services, please contact us and we will work with you to resolve any issues.